How to Get the Best Results from a TruthQuest VerifEye Test
Ocular Motor Deception tests are some of the most accurate lie detection and truth verification technologies on the market today. But to get the be...
FAQ & Support
Our technology uses any user's iOS or Android smartphone to present a series of standardized questions while the device camera measures and records and contextualizes natural reactions such as pupil dilation and other eye behaviors. while tracking the examinee's response times, error rates, and time outs (non-responses) to determine truthfulness. This patented, scientifically accurate technology is called ODT - Ocular Motor Deception.
EyeCanKnow can test for anything related to past actions, behaviors, and events. Your secure dashboard allows you to create a customized library of questions which can be deployed on a regular or case by case basis, allowing you the ultimate in test customization and flexibility.
EyeCanKnow's Lie Detection technology averages above 80+% accuracy. For comparison, the well-known and widely adopted Polygraph test only ranges between 60-75% accuracy, is extremely unreliable, and is prone to critical errors. Our Ocular Motor Deception (ODT) tests are used by 28 global governments law enforcement agencies across the world, including the CIA, NSA, and FBI. As a trusted provider, we guarantee accurate results or we will fully refund the costs of your test after retesting is attempted.
One the test is complete, results are automatically available in your secure dashboard usually within 15 minutes depending on the complexity of your test and the connectivity of the test taker.
As with all of our products, you and your users have the attention of our support team of test experts. Simply email us at answers@eyecanknow.com. Our team will be in touch within (1) one business day.
Every EyeCanKnow Standard Test is guaranteed to provide an accurate result or we will refund the cost of your test. The refund amount will be equal to the net amount of the total purchase price less any bank card or financial transaction fees. All refunds will be made within 2 business days.
Every test can be customized to include all of the following features from our premium test report:
- Expertly Designed Questions and Tests
- Photo Identified Test Taker
- Peer-Reviewed Technology
- Patented Methodology & Algorithms
- Easy-to-read, Color Coded Outcomes
- Data Quality Score
- Summary of Examinee Answers
- Detailed Question Scores
- Comparison Question Scores
- Analysis of Data Quality
- Access to Pre-Test Instructions
- Detailed Protocols and Procedures
- Certified PDF of Results
- Access to Email Support
Yes. You will have your own unique account dashboard where you can create new tests with our team, send tests, and review results.
Our expert team of test builders and engineers are here to help. Just email us at answers@eyecanknow.com and yoru request will be immediately replied to within one (1) business day.
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