CASE STUDY
TruthHub™
EyeCanKnow

Optimizing the Pre-Employment Process and Reducing Bias with ODT

Servicio Integral de Seguridad (SISSA) revolutionized its hiring process by implementing EyeCanKnow's ODT Technology, reducing bias, streamlining candidate evaluations, and expanding its talent pool through remote assessments.

This objective, data-driven approach not only accelerated hiring but also ensured only the most qualified candidates were selected, strengthening security and reducing operational risks.

Servicio Integral de Seguridad (SISSA) was founded to address the growing need for reliable protection of high-value assets. Over the years, it’s become a key player in the securities transport and security sector. SISSA specializes in transporting valuables and providing security services for high-value goods. In an industry where trust and accuracy are crucial, SISSA stands out for its unwavering commitment to excellence and customer safety, consistently setting high standards in transport and security solutions.

SISSA faced several significant challenges. The process of monitoring candidates for critical roles was subjective, relying heavily on the evaluator’s interpretation, which could lead to bias or errors. Ensuring that employees followed security protocols and internal regulations from the start of the selection process was complicated and often inconsistent. Additionally, evaluating candidates in remote locations was difficult because the pre-employment process required in-person interactions, limiting the pool of potential candidates.

Program Goals

Create a more efficient hiring process, reduce bias and errors in hiring, and access a broader set of candidates.

Successful Results & Returns

SISSA immediately realized several notable benefits by implementing VerifEye, including: Streamlined hiring process – Since a VerifEye test only takes 10 minutes and the results are immediate, the hiring process time was substantially reduced — along with company resources.

Unbiased pre-employment screenings – The integration of VerifEye ensured all hiring decisions were based on objective data rather than subjective judgment. This shift led to more accurate and reliable hiring, with employees better suited to the specific demands of their roles in security and valuables transportation. The reduced risk of hiring errors played a critical role in maintaining SISSA's high security standards from the outset.

Reduced Operational Risks – By ensuring only the most qualified candidates were selected, SISSA experienced a reduction in operational risks associated with unqualified hires. This improvement contributed to smoother operations and fewer security breaches, aligning with SISSA's mission to protect high-value assets.

Expanded job candidate pool – The ability to assess candidates remotely allowed SISSA to tap into a more diverse and geographically dispersed talent pool. This expansion not only increased the quality of hires but also introduced a variety of perspectives and experiences to the company, which is essential for innovation and problem-solving in high-stakes environments.

Key Takeaways & Benefits

  • Tests taking 10 minutes with immediate results streamlined the hiring process.

  • Hiring decisions were based on more objective data.

  • Only qualified candidates were taken through the hiring process reducing the number of security breaches there after.

  • Increased access to more candidates with the ability to administer tests remotely.
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EyeCanKnow uses a mobile device to present a series of standardized questions while the device camera measures and records and contextualizes over 21 natural physiological reactions such as pupil dilation and other eye behaviors. The mobile device tracks the examinee's response times, error rates, and time outs (non-responses) to determine truthfulness. This patented, scientifically accurate technology is called ODT - Ocular Motor Deception.

EyeCanKnow's Lie Detection technology averages above 80+% accuracy. For comparison, the well-known and widely adopted Polygraph test only ranges between 60-75% accuracy, is extremely unreliable, and is prone to critical errors. Our Ocular Motor Deception (ODT) tests are used by 28 global governments law enforcement agencies across the world, including the CIA, NSA, and FBI. Many trusted partners use EyeCanKnow in combination with Polygraph, Urinanalysis, and background checks to provide a fast, comprehensive solution to truth verification needs.

Our expert team of test builders and engineers are here to help implement a system that works for you at impressive speed. You receive direct support from system implementation to test creation and results interpretation.

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