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CASE STUDY
TruthHub™
EyeCanKnow
Page PD Quickly Recoups ODT Investment
Page Police Department improved its hiring process by replacing traditional polygraph screenings with Ocular Motor Deception Testing (ODT), reducing screening time by six hours per applicant and eliminating costly travel.
This change not only saved money but also increased confidence in hiring decisions by providing a more objective, bias-free assessment of candidates.
This change not only saved money but also increased confidence in hiring decisions by providing a more objective, bias-free assessment of candidates.
The Page Police Dept. is located in the heart of Arizona’s Lake Powell region. With a population of around 7,500 residents and millions of annual visitors, ensuring the safety of both locals and tourists is critical. The department comprises 24 sworn officers and 22 civilian staff, each dedicated to maintaining the peace and upholding justice across a 17-mile radius. As the gateway to some of the country's most visited natural landmarks, including the Glen Canyon National Recreation Area and Antelope Canyon, Page PD officers must be prepared to handle diverse challenges. Selecting the right individuals is crucial.
Page PD relied on traditional polygraph tests for pre-employment screenings. However, the department faced challenges. The polygraph testing process required candidates to travel out of town, making it time-consuming and costly while reducing the number of candidates who applied for positions, limiting their talent pool. Moreover, Page PD felt there was a lack of personal connection with candidates, as many screenings were conducted off-site by third-party examiners.
Program Goals
They needed an accurate, more efficient, cost-effective solution that would allow them to invest more in their candidates in-house and ensure the best hires possible.
Successful Results & Returns
In October 2023, Page PD implemented Ocular Motor Deception Testing (ODT), an advanced credibility assessment tool. They found it to be impartial, accurate, and less intrusive than a traditional polygraph.
Time Savings: ODTs take 20-30 minutes and no travel required reducing screening of job applicants by about six hours.
Cost Savings: The cost savings to the department, when compared to the expenses incurred from the traditional polygraph, has been enough to quickly pay for the tech.
Increased Confidence in Hires: Page PD now feels much more confident they’re hiring honest, trustworthy officers.
Ocular Motor Deception tests are more streamlined and objective, which reduces bias and ensure individuals are identified who are well-suited to the demanding expectations of a law enforcement officer.
Cost Savings: The cost savings to the department, when compared to the expenses incurred from the traditional polygraph, has been enough to quickly pay for the tech.
Increased Confidence in Hires: Page PD now feels much more confident they’re hiring honest, trustworthy officers.
Ocular Motor Deception tests are more streamlined and objective, which reduces bias and ensure individuals are identified who are well-suited to the demanding expectations of a law enforcement officer.
Key Takeaways & Benefits
- Time savings with shorter tests and no additional travel to a polygraph facility.
- Cost savings from lower cost of ODTs versus polygraph.
- Increased confidence in hires with increased objectivity and reduced bias in the testing process.
EyeCanKnow uses a mobile device to present a series of standardized questions while the device camera measures and records and contextualizes over 21 natural physiological reactions such as pupil dilation and other eye behaviors. The mobile device tracks the examinee's response times, error rates, and time outs (non-responses) to determine truthfulness. This patented, scientifically accurate technology is called ODT - Ocular Motor Deception.
EyeCanKnow's Lie Detection technology averages above 80+% accuracy. For comparison, the well-known and widely adopted Polygraph test only ranges between 60-75% accuracy, is extremely unreliable, and is prone to critical errors. Our Ocular Motor Deception (ODT) tests are used by 28 global governments law enforcement agencies across the world, including the CIA, NSA, and FBI. Many trusted partners use EyeCanKnow in combination with Polygraph, Urinanalysis, and background checks to provide a fast, comprehensive solution to truth verification needs.
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